Rod Warranty and Parts Service

Temple Fork Outfitters™ Canada Lifetime Rod Warranty

We warranty our rods against defects in materials or workmanship for the life of the rod. Fly rod breakage due to manufacturing deficiencies rarely occurs, so we handle requests under this warranty on a case-by-case basis. Therefore, if you believe your rod qualifies for service under this warranty, please contact us before sending it in at rodservice@tforods.ca

This warranty does not cover shipping damage, breakage caused by neglect, misuse, or accident, unnecessary human force or incorrect assembly, improper maintenance or modifications, normal wear and tear caused by long-term use, loss or theft.

Our lifetime rod warranty applies to the original registered owner. TFO Canada reserves the right to process Rod Service requests on unregistered or second-owner rods. TFO Canada does not offer warranty or broken rod service for TFO blanks, custom-built rods, or TFO rods not distributed by TFO Canada.

We will contact you with alternative options if we no longer have the appropriate parts to service your TFO rod.

TFO rod warranty is limited to 60 days for commercial/guide use.

If you believe your rod is defective due to a material or workmanship issue, please view this article from Tom Kirkman on rod failure and review our Lifetime Rod Warranty.

Temple Fork Outfitters Broken Rod Service

Should a TFO rod break or become damaged due to typical wear and tear, accidents, or broken guides, no problem. For a fee, we provide a thorough and timely rod section replacement service. You can also purchase spare back-up rod sections for travel.

Replacement rod sections are billed at the listed part per section, with a $35.00 shipping and handling fee and applicable taxes.

If indicated, the Canada Post oversized fee of $21.00 on any shipment over 100 cm also applies.

Rod parts replaced and picked up at our Calgary warehouse are not charged for shipping, handling, or oversized fees.

*Call 1-800-667-6895 for rod section 4 (special order handles) and for rods not listed.

Contact us:

NOTE: We only service fly rods purchased in Canada. If you purchased your rod outside of Canada, please refer to the Temple Fork Outfitters USA website for service information. TFO Canada does not offer a warranty or broken rod service for TFO rod blanks or custom-built rods; this service is only for factory-built rods purchased in Canada.

For warranty claims originating from outside Canada on a TFO rod purchased in Canada, please contact your country’s regional TFO dealer/distributor or TFO USA, as TFO Canada only handles warranties within Canada.

TFO Canada provides a replacement service to the original registered owner for the lifetime of the rod. We will contact you with alternative options if we no longer have the appropriate parts to service your fly rod. TFO Canada reserves the right, at their sole discretion, to accept service requests on unregistered or second-owner fly rods.

Option #1: Purchasing a replacement section

You can now purchase a replacement part without sending in your entire rod. Please follow these instructions.

Download the Rod Service Form here. Fill in your contact information and rod details and email it along with 2 photos of your rod.
Photo: 1 of the entire rod showing the sections laid out so all sections are visible.
Photo: 2 The rod details are clearly visible above the handle section, showing the model and line weight.
Email the form and photos to rodservice@tforods.ca
Once we receive your request, we will contact you with the part availability and pricing.
Replacement part orders are billed at the listed part price (per section), a $35.00 shipping and handling fee, and taxes.
If indicated, a $21.00 extra Canada Post freight fee is also charged for (100cm) oversize parts.
Note: No exchange, no refunds on rod service parts

Option #2: Sending in your rod

To mail in for replacement parts, please send the entire rod to our address in Calgary.

Please download and include our Broken Rod Service Form with your complete rod.
Once we receive your request, we will contact you with the part availability and pricing
Replacement part orders are billed at the listed part price (per section), a $35.00 shipping and handling fee and taxes.
If indicated, a $21.00 extra Canada Post freight fee is also charged for (100cm) oversize parts. Please see Broken Rod Service Fees.
NOTE: We will contact you to finalize your rod service once we fit the new section(s). Every attempt will be made to contact you; however, after 180 days, rods sent to TFO for repair will be disposed of if not paid for or claimed by the owner.

· *It is not advised to send personal rod tubes, rod/reel carriers or any other personal items with your rod. We are not liable for the safe return of those items.

Ship your rod to:

TEMPLE FORK OUTFITTERS CANADA
6041 4TH STREET SE
CALGARY AB T2H 2A5

Option #3: If You Live In The Calgary Area

You are welcome to bring your entire damaged rod to our office to have it serviced on-site (this usually takes approximately 10 minutes). The service fee per damaged section + taxes still applies to walk-in service requests. Click here for a map to our office.

Service Eligibility

To confirm eligibility for discontinued rod models, please contact us.

PLEASE NOTE: TFO CANADA does not offer warranty or broken rod service for TFO rod blanks or custom-built rods; this service is only for factory-built rods distributed by Temple Fork Outfitters Canada and purchased in Canada. TFO rods distributed by TFO USA cannot be serviced by TFO Canada, for example, TFO NXT Black Label rods. If you purchased your rod outside of Canada, please refer to the Temple Fork Outfitters USA website for more information at: tforods.com. For warranty claims originating from outside Canada on a TFO rod purchased in Canada, please contact your country’s regional TFO dealer/distributor or TFO USA , as TFO Canada only handles warranties within Canada. TFO rod warranty is limited to 60 days for commercial use.

Payment Options

· All prices on our website are in Canadian Dollars.

· E-transfer pay@tforods.ca include taxes, made payable to Temple Fork Outfitters.

· Credit Card (VISA, MasterCard, American Express).

Lifetime Warranty Against Defects In Materials Or Workmanship.

If you believe your rod is defective due to a problem with the materials or workmanship, please view our Lifetime Fly Rod Warranty Policy.

Contact Us

Questions about a broken fly rod?

Please contact a Customer Service Team member at:

1-800-667-6895 or Click here to e-mail u s