Rod Service Information
Rod Service Links.
CLICK FOR ROD SERVICE FORM AND Fees (PDF)
Temple Fork Outfitters Rod Service
Lifetime Warranty Information
Rod Failure article by Tom Kirkman, read it here.
Temple Fork Outfitters™ Canada Fly Rod Lifetime Warranty
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Rod Service Parts Now Available
You can now purchase a replacement part without sending in your entire rod. Please Follow these instructions.
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Download the Rod Service Form here, Fill in your contact information and rod details on page 1, and email it along with 2 photos of your rod.
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Photo: 1 Of the entire rod showing the sections laid out so all sections are visible.
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Photo: 2 The rod details clearly visible above the handle section, showing the model and line weight.
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Email the form and photos to rodservice@tforods.ca
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Once we receive your request, we will contact you with the part availability and pricing.
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Replacement part orders are billed at the listed part price ( per section) plus a $35.00 shipping and handling fee plus Provincial / Federal taxes from the Province of residence.
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If indicated, Plus $21.00 Freight is also charged on oversize rods.
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Note: No exchange, No refunds on rod service parts
Temple Fork Outfitters Broken Rod Service
Regardless of the cause, if you break your rod, we will replace the damaged section(s) for a service fee per section + Provincial / Federal taxes from Province of residence.
NOTE: We only service fly rods that were purchased in Canada. If you purchased your rod outside of Canada, please refer to the Temple Fork Outfitters USA website for service information. TFO Canada does not offer a warranty or broken rod service for TFO rod blanks or custom built rods, this service is only for factory built rods purchased in Canada.
Warranty claims originating from outside Canada on a TFO rod purchased in Canada, please contact your country’s regional TFO dealer/distributor or TFO USA as TFO Canada only handles warranties within Canada.
TFO Canada provides a replacement service to the original registered owner for the lifetime of the rod. If we no longer have the appropriate parts to service your fly rod, we will contact you with alternative options. TFO Canada reserves the right, at their sole discretion, to accept service requests on unregistered or second owner fly rods.
Service Eligibility
The following service does not apply to the TFO Bug Launcher Office Rod. All other current TFO fly rods are eligible for service. To confirm eligibility on discontinued rod models, please contact us.
If You Live In The Calgary Area
You are welcome to bring your entire damaged rod to our office to have it serviced on site (this usually takes approximately 10 minutes). The service fee per damaged section + taxes still applies to walk-in service requests. Click here for a map to our office.
For Customers In Other Parts Of Canada
To mail in your service request, please send in the entire rod to our address in Calgary.
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Please download our broken rod service form and include it with your complete rod.
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A service fee per damaged section + Provincial / Federal taxes from the province of residence, shipping charges may also be extra, please see Broken rod service fees.
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NOTE: Once we fit the new section(s), we will contact you to finalize your rod service. Every attempt will be made to contact you; however, after 180 days, rods sent to TFO for repair will be disposed of if not paid for or claimed by the owner.
Ship your rod to:
TEMPLE FORK OUTFITTERS CANADA
6041 4TH STREET SE
CALGARY AB T2H 2A5
*It is not advised to send personal rod tubes, rod/reel carriers or any other personal items with your rod, we are not liable for the safe return of those items.
Payment Options
All prices on our website are in Canadian Dollars
Cheque, Money Order or E-transfer including taxes made payable to Temple Fork Outfitters
Credit Card (VISA, MasterCard, American Express)