What are your warehouse hours?
We are open at 6041 4th Street S.E. to the public Monday to Friday 8-4 closed Saturday, Sunday and Holidays.
My Fly Rod broke while fishing. How do to get it fixed?
Please send or bring your entire TFO rod to our Calgary warehouse and we will evaluate it and replace the broken section while you wait, usually about 10-15 minutes.
How long to get my TFO Fly rod repaired when I mail it in?
Rod repairs generally take 48 working Hours to evaluate the rod, contact the owner, replace the damaged section(s) and ship it back out. Shipping times will vary depending on your location and time of year.
Is my TFO fly rod under warranty?
We guarantee our fly rods against defects in materials or workmanship for the life of the rod. Our rods are individually tested and carefully inspected before they leave the factory. Broken rods are not warranty unless defects are evaluated by TFO.
Where are TFO Fly rods made?
All of our TFO Rods are manufactured in Korea. Our factory only produces TFO Rods, and every TFO Rod is tested and inspected at the factory before it is shipped out.
My TFO Fly reel is not working correctly. What do I do?
Please send or bring your entire TFO reel to our Calgary warehouse and we will evaluate it and replace any broken or defective parts. It usually takes 1-2 days to get it repaired.
What flies should I use to go fishing?
We get this question a lot and, in turn, ask, where are you fishing? What time of day are you fishing? Do you want to nymph, streamer fish or dry fly fish? What species are you fishing for? Are you fishing from the shore or a boat? How long have you been fishing? Do you like to throw the ball for black dogs?
How long to get my TFO online order?
Online orders are shipped within 48 working hours of receipt with Canada Post Expedited signature service. Shipping times will vary depending on your location and time of year.